West Bikes has partnered with Fox, Cannondale and RockShox to provide factory recommended suspension services to protect your ride.
 Recommended fork and shock maintenance schedule:

  • Every Ride - Clean exterior with mild soap and water only, then wipe dry with a soft towel.
  • Regularly - Check sag and damper settings. Inspect your product for visual damage and function of all controls.
  • Yearly - Full shock service (Full internal/external inspection, damper rebuild, air spring rebuild, bath oil and wiper replacement)
    Schedule an appointment, estimate, turn around time or technical assistance.
    Call today (865) 671-7591

Fork Service

Inspect fork for damage and/or wear.

Dissasemble and rebuild damper, including new seals and oil.

Replace dust wipers, foam rings, air piston and seal.

Fork bushings will be replaced when necessary.

Shock Service

Thorough inspection of shock for damage and/or wear.
Most rear shocks annual Factory Service.
(7 day Turn a Round )

If damage is detected during routine maintenance requiring replacement parts that will exceed original estimate, a West Bikes service tech will call you with a revised estimate for your approval before proceeding with repairs. 

*For those who ride lift-accessed DH, Park, or Extreme Freeride or in extremely wet/muddy or dry/dusty environmental conditions where trail debris is sprayed onto the fork or shock while on the trail, riders are encouraged to perform maintenance earlier than recommended above as needed. If you hear, see, or feel something unusual, stop riding immediately and contact an Authorized Suspension Service Center for proper servicing.