Phone and Online Ordering
Personal Curbside Service

Learn more below.

To safely serve the bicycle community, use our
Personal Curbside Service

So where do we go from here?
 In accordance with and guidence from the Knox County Health Department, West Bikes has implemented and will continue to follow Knox County Health Dept. - Safe at Home Guide Lines as well as the Presidential Coronavirus Guide Lines that will allow us to resume normal business operations as follows:

  Beginning Friday 3/27/2020
Full Time Curbside Valet Service Only
Mon - Fri 10-6      Sat 9-5      Sun  Gone Riding

We will resume welcoming customers back into the
 store as conditions warrant. Curbside Service will continue.

Online Sales
 Easy research, Great selection, PayPal and multiple delivery options including:
 -  FREE PICK UP in store, Curbside Pickup
 - Low cost direct shipping to your home
 - Low cost local delivery on new bike sales and completed repairs
 - Bikes online and can be shipped anywhere in the continental US

 Our service department has been working hard on repairing your bikes.  We are maintaining safe distancing between our work benches and are disinfecting bikes as we check them in and again as we work on them.  We can bring your completed repair straight out to your car when you arrive or we can even schedule local delivery of your completed repair.  Let’s keep rolling!

During this time, please remember that you can always
and have your purchase delivered to the store for free curb side pick up by appointment, or delivered directly to your home.
Thanks again and we look forward to serving you soon.

Contact us for more info
 (865)671-7591   or  

March 27, 2020
Hello Cycling Family, 

It’s been about a week since we started making major changes to the way we do business so that we can support our local community while slowing the spread of this virus. I wanted to update you on what we’re doing and to thank you!  Your confidence in us and support that you have shown has been AMAZING - REMARKABLE – ENCOURAGING!
 So, from the bottom of our hearts… Thank You!

Cycling is a great way to stay healthy and active while social distancing. It is also a safe and legitimate form of transportation.  We hope that you ride responsibly now more than ever.  That can mean no group riding for the roadies or choosing the easier and safer line when mountain biking, but regardless, have fun and be safe!

We are trying to do our part for the community and provide support for cyclists of all abilities and all aspects of cycling.  People that are typically cyclists in spin classes have been coming in to buy bikes while their spin studios are closed.  People that usually enjoy the gym are discovering cycling and purchasing their first bike as an adult.  Commuters are coming in for repairs and supplies to keep them rolling.  

Along with that, we have seen many businesses forced to lay off a significant number of their employees during this crisis.This is going to be super tough on those people and hard for the local economy in general.  Luckily, through your support we have not had to lay off any of our employees yet.  We don’t know what the future holds for us over the next few weeks or months, but we are doing our best to support the wonderful and talented people that make West Bikes a responsible neighbor that loves this community.

Enjoy the Ride,
Fares Schlank
Owner, West Bikes (865) 671-7591